FAQ
My magic link says it expired
Section titled “My magic link says it expired”Magic links are valid for 15 minutes. Request a new one from the sign-in page — your email will be prefilled.
I signed in but my account “doesn’t exist”
Section titled “I signed in but my account “doesn’t exist””Signing in never creates an account. Businesses register at dashboard.streetteams.com; creators register in the app.
Why did my credit balance go down?
Section titled “Why did my credit balance go down?”Viewing a full creator profile costs 1 credit. The dashboard always asks before spending. Your full history is in Settings → Credits & Billing.
I approved work — where’s the “approved” state?
Section titled “I approved work — where’s the “approved” state?”Approving completes the collaboration in one step and creates the payout immediately. There’s no separate approved-but-not-completed stage.
Where are push notifications?
Section titled “Where are push notifications?”Not sent yet — it’s on the roadmap. Check the app for updates in the meantime.
Is there an API?
Section titled “Is there an API?”Yes — the full REST reference is at api.streetteams.com/docs.